UK Breastfeeding Helpline support: An investigation of influences upon satisfaction

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UK Breastfeeding Helpline support: An investigation of influences upon satisfaction

BACKGROUND Helpline services have become an increasingly popular mode of providing community access to information and expert information and advice in the health and welfare sector. This paper reports on data collected from 908 callers to UK-based breastfeeding helplines. METHODS A mixed methods design was adopted utilising a structured interview schedule to elicit callers experiences of the...

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Callers’ attitudes and experiences of UK breastfeeding helpline support

BACKGROUND Breastfeeding peer support, is considered to be a key intervention for increasing breastfeeding duration rates. Whilst a number of national organisations provide telephone based breastfeeding peer support, to date there have been no published evaluations into callers' experiences and attitudes of this support. In this study we report on the descriptive and qualitative insights provid...

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Evaluation of the Dutch AIDS information helpline: an investigation of information needs and satisfaction of callers.

AIDS telephone hotlines have an important function in AIDS education, HIV prevention and counselling. In this study, consults of the Dutch AIDS information helpline were evaluated to determine the AIDS information needs of the callers and callers' satisfaction with the telephone-delivered information and consultation. Immediately after their telephone consult, callers (N = 309) were redirected ...

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Peer support for breastfeeding in the UK.

Government policy is to recommend exclusive breastfeeding for the first 6 months, with continued breastfeeding while solid foods are introduced. Current breastfeeding data does not include rates of exclusive breastfeeding but the UK has one of the lowest rates of breastfeeding worldwide, especially among families from disadvantaged groups. A marked feature is the rapid decline over the first fe...

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UK women’s experiences of breastfeeding and additional breastfeeding support: a qualitative study of Baby Café services

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ژورنال

عنوان ژورنال: BMC Pregnancy and Childbirth

سال: 2012

ISSN: 1471-2393

DOI: 10.1186/1471-2393-12-150